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Loyalty business model
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171	Measure and Predict: Lessons in Customer How may we help? Satisfaction and Loyalty Bob E. Hayes, PhD Winter 2014 Add to Reading List Source URL: www.sentimentsymposium.com Language: English - Date: 2014-03-12 10:27:40 Consumer behaviour Customer satisfaction Customer experience Loyalty business model Marketing Business Customer experience management
172	ORIENT ACADEMIC FORUM The Relationship Between Impulse Buying, Negative Evaluations and Customer Loyalty ZHANG Yunlai, WANG Fengjuan Business School, Beijing Technology and Business University, Beijing, China, 100048 Add to Reading List Source URL: www.seiofbluemountain.com Language: English Graphic design Consumer behaviour Business models Impulse purchase Brand loyalty Online shopping Advertising Loyalty business model Brand Marketing Business Communication design
173	Five Essential Elements: commitment 1 data collection Add to Reading List Source URL: www.mitchell.com Language: English - Date: 2012-11-20 10:27:48 Consumer behaviour Loyalty business model Customer service training Customer satisfaction Customer experience Net Promoter Loyalty program Customer service Service-profit chain Marketing Business Customer experience management
174	Two young children ride bicycles in park Add to Reading List Source URL: bikeoz.com.au Language: English - Date: 2015-04-09 23:32:37 Consumer behaviour Loyalty program Microeconomics Pricing Loyalty business model Customer engagement Customer Business Marketing Business models
175	SOCIAL CUSTOMER SERVICE THE NEXT COMPETITIVE BATTLEGROUND In today’s business climate customers expect more from companies. The business value and risks are real. It is no longer about how fast Add to Reading List Source URL: www.bluewolf.com Language: English - Date: 2012-10-31 02:45:04 Telephony Consumer behaviour Customer experience Net Promoter Loyalty business model Call centre Customer Customer dynamics Customer attrition Marketing Business Customer experience management
176	PMcustomer-satisfaction-survey Add to Reading List Source URL: www.mailstore.com Language: English - Date: 2014-11-17 05:25:04 Customer satisfaction Email archiving Willingness to recommend Technology Loyalty business model Service quality Computing Email Consumer behaviour Business
177	How to understand your customers’ needs and expectations. This information sheet will help you to A) improve the way you collect information from and about your Add to Reading List Source URL: www.socialenterpriseworks.org Language: English - Date: 2013-02-11 09:19:13 Customer experience management Customer retention Customer satisfaction Customer service Customer Loyalty business model ECRM Customer engagement Business Marketing Consumer behaviour
178	I N T E L L I G E N C E T H A T C O M P E L S Add to Reading List Source URL: www.cogensia.com Language: English - Date: 2015-04-08 14:00:12 Loyalty program Microeconomics Pricing Business models Loyalty business model Analytics Data monetization LoyaltyOne Business Marketing Business intelligence
179	WHEN CARING IS NOT ENOUGH THE SERVICE PROVIDERS EVOLVING STRATEGIC ROLE by CARYL BERREY, TIM BOONE, KATHLEEN MURRAY, DARLENE RUSS-EFT and JULIE WINKLE BOTH/AND, NOT EITHER/OR Add to Reading List Source URL: www.saferpak.com Language: English - Date: 2003-06-16 17:08:06 Customer experience Customer service Loyalty business model Customer Service quality ECRM Marketing Business Customer experience management
180	TNT Express Capital Markets DayPerfect Transaction Add to Reading List Source URL: www.tnt.com Language: English - Date: 2015-04-11 02:08:39 Loyalty business model Customer service Business process Customer experience transformation Customer experience systems Marketing Customer experience management Customer experience